We are always available to offer support and believe all items on the website are accurately described and represent good value for money. If you decide that you would like to return an item, we urge you to contact us first to see if we are able to find a solution to the problem. If, after speaking to us you are still unsatisfied with any of our products, for any reason, we offer a 30-day ‘no-fuss, no-quibbles’ 100% return policy.
Items must be returned at your cost via a secure and insured service. Do not send the item through normal post as we cannot be responsible for lost items. We recommend all returned items to be sent via courier or Royal Mail Recorded Next Day Delivery with cover for the item value in case the item is lost. In the case of any error on our behalf we will cover the cost of return shipping.
*If items are damaged or altered in any way they will not be accepted for a refund.*